The staff are very friendly. The renovations are beautiful. The elevator was not working. The team was very accommodating. Jordan carried up ny suitcase. He has excellent customer service skills 10 stars. Very friendly, nice and always smiling. Farisha the manager goes above and beyond in ensuring guests are happy and satisfied. She is easy to talk to a great supervisor. The service staff are friendly in every dept. Would definitely stay here again. I stayed another night and was greeted by Brian another very friendly employee. Very kind and welcoming
Ronnie Michelle
Aug 3, 2025
In fairness, this was a celebration weekend for a festival with the people of Eritrea, so the hotel was full. Hilton needs to do a recite of their hotel and see if they want their brand name here. It reminded me more of a low-class Holiday Inn Express and not that of Hilton, but our choices were limited as we were with a wedding party. In addition the not 1 of 2 elevators worked all Saturday and Sunday.
Our room was 339, which touts a canal view at the end of the hall, when in fact the view was much more after the canal and more of a street view or partial view. The room was clean and had everything we needed. It was a good size. Our screen door was broken and access was limited. Upon checking in, there were about 20 people in line. The Hilton Honors line was being used the same as the main line. As Honors members, there was no separate line at check-in being honored, no upgrade offered, and no Wi-Fi offered. On the way to our room, we found construction dust piles outside along the hallway. They were there the entire 3-day weekend.
We did use the sports bar one night for drinks, which was nice, but charging the room for your drink seemed to be an inconvenience, with the bartender yelling out our room number and asking us to spell our—there’s two…l
The pool had a really nice outdoor area. The pool itself had green inside of it. The spa seemed ok.
Breakfast was that of a motel, with coffee that was old and stale. When I asked where I could get a high chair, an employee said she would get it for me. It took more than 20 minutes.
Starbucks had a limited menu and was good. Check-out was quick and kind.
P.S. We had 3 adjoining rooms. The bride had the suite at 337, and it was a lovely place for the girls to get their hair and makeup done. The bride in 337 and a family member in 336 both complained of lobby noise. We are frequent travelers who sleep with earplugs always.
Kyle Beaver (shrkwfrknlzrbms)
Jun 30, 2025
I visit here often for work. Sheri is always very polite and makes sure our stay is a good one. Breakfast is pretty good, as well.
Gloria Kornilkin
Jun 30, 2025
My husband and I stayed in Stockton California Hilton hotel. On June 25th Sheri the front desk clerk went over and beyond for me and my husband very kind professional. She made her stay that much more pleasant at the Hilton hotel. Thank you Sheri. Me and my husband love the pool area and the outside and have a cup of coffee May peaceful.
Tiffany Azar
Jun 29, 2025
I do not leave a lot of reviews but I will 100% be staying here just for Farisha and Becky. Farisha made check in easy, she answered all of my questions. I am here for work and I was able to just request everything I need and she made it happen and did it with a smile. Then I went to go have dinner at the Grill and Becky met me with the most welcoming attitude She was quick to put in my order and made me feel at home especially since I am going to be spending so much time here for my project.
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